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Showing posts from September, 2012

Give 'Em what they want, Give 'Em what they need..

Give your customers flexible billing options and see how you build customer loyalty. Customers often require multiple different and sometime complicated billing options. To make sure they stay your customers and you don't have to spend hours creating customized billing reports and remembering to run the invoicing process at a specific time, the MDS systems offers a number of options to simplify your customer's requests.  And easily manage the process ensuring you get paid in a timely fashion as well as keep your customers happy.  Differentiate your company in the marketplace by giving customers what they want, with little or no work on your companies part. Invoicing Options Include:  Monthly/Periodic billing - Create invoices per transaction but hold until a period statement is sent to a customer common options are monthly or bi-monthly. Consolidated A/R - Create a single invoice to "roll-up" all transactions for a period , also offer options to creat...

Use the "Power of Color" to make your software work for you...

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Using the power of color can change how people use your software and increase productivity  Like death and taxes, there is no escaping  COLOR  It is ubiquitous, but it's rarely recognized for it's power to control peoples behavior. By utilizing the "Power of Color" within the MDS system you can easily draw attention or  give simple visual queues on any screen or field with the click of a button.  As an example the Open Accounts  Receivable  Screen now shows and past due invoices in RED - alerting a customer service rep visually that the invoice needs to get paid.  Simple and easy system changes like this allow you to control how people use the system and build a more user friendly environment.  For more on the power of color see below.  The Power of Color Red  is an engaging and emotive color. drawing a user's attention to elements on a screen. Yellow  is the first color a person distinguishes in the brain. Excellent for use in...

Inbound Shipments: make sure your warehouse knows what's coming in...

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Integrate  your vendors shipping schedule into your warehouse  Save Time Money and Warehouse Space!! If you ask your vendors many offer the option to  send ASN  (advanced shipping notice )information in a standard EDI 856  Document. The MDS system will import this information and update the in transit table to give your purchase orders a new level of detail. Instead of wondering when items will arrive you will have details by line of each shipment that will be coming to your dock.  Prior to the truck rolling up to your dock you can plan where the product will be put away or use our Put-away function to manage the receiving process. During  receiving  any operator can call up the In transit document and verify the products are received.  This sa ves time and reduces data entry errors. while at the same time offering the option to schedule your labor and warehouse space.  For more info...

Generic Products: Is the customer always right?

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Easily manage customers who won't or can't take and equivalent product.  A great way to earn more money and still provide the best level of service for your customer is through the use of Generics or Private Label products that offer the same quality at a better price and typically a higher gross margin.  As a distributor balancing the need to push those products with your customers preferences can be a problem.  Now with the Updated MDS Customer Specific Substitution Logic you can choose from a number of options that will make it much simpler to push those generics without causing customers who cannot or will not take a substitute product any problems.  Options Include:  Automatically changing items based upon a product profile or Requiring Operator Intervention Customer Specific exemptions from substitutes on a specific item. Tracking of the reason for the sub, (out of stock vs better margin etc) For more information on TSH or MDS call The Systems Ho...